Nice Cloud CX Administration + Studio IVR Training

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Course Content

Nice CX Introduction

1.1 Nice CX Certification Path

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ILT Batch 1

General Login Details
Day 1 Saturday 9-8-2025

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Day 2 Sunday 10-8-2025

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Day 3 Sat 16-8-2025

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Day 4 Sun 17-8-2025

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Day 5 Sat 23-8-2025

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Day 6 Sun 24-8-2025

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Day 7 Sat 30-8-2025

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Day 8 Sun 31-8-2025

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Day 9 Sat 6-9-2025

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Day 10 Sunday 13-9-2025

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Exercise & Notes

Sample Scripits

ILT Btach 2

Introduction – Region & Cluster

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Day 1 Sat 7-3-2026

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Day 2 Sunday 8-3-2026

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Day 3 Sat 14-3-2026

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Day 4 Sunday 15-3-1026

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Day 5 Sat 28-3-2026

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Day 6 Sun 29-3-2026

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Day 7 Saturday 4-4-2025

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Day 8 Sunday 5-4-2025

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Day 9 Sat 18-4-2026

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Day 10 Sun 19-4-2026

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